Course Policies and Procedures

Enterprise Applications Course Policies and Procedures

Online registration -Phone 1-888-770-1014 to determine an appropriate date and location. Click the "Register" button to complete our secure online registration form.

Fax -Download the Printable Registration Form (Word Document) from the web, fill it out and fax your registration to us. Our fax number for ordering training services is
+1-407-708-1039.

Telephone -If you are located within the U.S., call 1-888-770-1014.
If you are calling from outside the U.S., dial +1-407-708-1040.
We will be happy to answer any of your questions and take your registration information.

Return to top of page / Register for Course Online / Course Details

Course Fees

Course Fees vary. Please phone 1-888-770-1014 or +1-407-708-1040 for details.

Return to top of page / Register for Course Online / Course Details

Payment

Payment confirmation is required with your registration and before the course start date.

Payment may be made by credit card (we accept Visa, MasterCard, Discover and American Express), Money Order or Cashier’s check (made payable to Aurora Information Systems, Inc.), or Purchase Order (net 30) for approved accounts.

Receipt of payment is required prior to the course start date and may be made via phone or our online form.

Return to top of page / Register for Course Online / Course Details

Confirmation

Please wait to solidify your travel and hotel arrangements until you receive confirmation from Aurora Information Systems, Inc. that your spot is secure. You will receive confirmation that your space is reserved at least 14 business days before the start date of the class.

Return to top of page / Register for Course Online / Course Details

Cancellation Policy:

You may cancel your registration with notification to Aurora Information Systems, Inc. no less than ten (10) business days prior to the start of the class with no penalties. If less than ten (10) business days notice of cancellation is given, you will forfeit the full amount of the course fee. Substitutions of students are allowed for the same class and date. For the same student to switch to another date it is required that notice of such a switch be given to Aurora Information Systems, Inc. no less than ten (10) business days prior to the start of the class. If less than ten (10) business days notice of cancellation is given, a $200 change fee will be charged. Payment of class fees are required no less than ten (10) business days prior to the start of the class. There are NO EXCEPTIONS.

In the event that Aurora Information Systems, Inc. must cancel or reschedule a class, students will be notified no less than ten (10) business days prior to the start of the class. In the case of Aurora Information Systems, Inc. canceling a class, students will either be rescheduled in an upcoming class or will be given a full refund.

NOTE: Travel arrangements are the student's responsibility. In the unlikely event that Aurora Information Systems, Inc. must cancel a course, Aurora Information Systems, Inc. assumes no financial liability for any cancellation fees, including non-refundable airfare. Please take this into consideration when finalizing travel arrangements.

Return to top of page / Register for Course Online / Course Details

Waiting List

If the class you would like to take is full, your name will be added to a waiting list. If we receive a cancellation, we will notify you on a first-come, first-served basis.

Return to top of page / Register for Course Online/ Course Details

Class Environment

Our classes provide the most effective learning environment possible. Every class is limited in size allowing instructors to provide appropriate attention throughout the course. Class hours are 9:00 a.m. to 5:00 p.m. Classroom attire is business casual.

Return to top of page / Register for Course Online / Course Details